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        Your present location:Home >> Service > FAQ

        FAQ

        LED Panel light FAQ


        Q1: What is the Warranty for your led panel light?

        A1: We offer 5 years warranty for UL/DLC/cUL listed panels.If any quality problems on our side occured in this period, we will take on the shipping cost and replacement.

         

        Q2: What is colour temperature?

        A2: Jiangjing LED Lighting offer lamps in warm,natural,pure and cool white with colour temperatures measured in Kelvin (K). The lower the colour temperature 

        is,the warmer the light given by the LED: 

        Warm white = 3000-3500K

        Natural white = 4000-4500K

        Cool white = 6000-6500K or 5000-5500K DLC listed

         

        Q3: What is CRI? 

        A3: CRI is 80. Ra80.

         

        Q4: Are they dimmable?Will your LED panel light work on a dimmer switch?

        A4: Yes, 1-10V dimmable, remote controll are avaliable.

         

        Q5:Are these light approved by UL/TUV/ DLC/ cUL?

        A5:Our all panel lights are CE ROHS approved, only square led panel lights are DLC/UL/cUL/TUV approved.

         

        Q6:What watts you have for led panel light?

        A6:We have 3w to 80w for your choice.

         

        Q7:What driver you use?

        A7:CE RoHS light driver made by ourself, UL/TUV use the UL/TUV driver, it's our own brand,but could customize it upon your requirements.

         

        Q8:How to get the lamps if I place order,and how long?

        A8:Once order confirmed,will arrange production ASAP,the lead time is around 5-7days.

        Usually,we use door to door DHL/FedEx/UPS forwarder,it only takes 4-5days to your address.And also,by air or sea is available for large quantities.

        If you have forwarder in China,could send via your own forwarder.


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